Effective Date: September 26, 2025

Rip’n the North Bike Club (“the Club,” “we,” “our,” or “us”) is committed to protecting the privacy of our members, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase merchandise, or sign up for membership.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

a) Personal Information

We may collect:

  • Name, email address, phone number, and mailing address (e.g., for orders, membership registrations, or event participation).

  • Payment details (processed securely by third-party payment providers; we do not store full credit card numbers).

  • Account login details (if you create an account on our website).

b) Non-Personal Information

  • Browser type, device type, and operating system.

  • Pages you visit, time spent on the site, and general site usage statistics (collected through cookies or analytics tools).


2. How We Use Your Information

We use collected information to:

  • Process and deliver merchandise orders and memberships.

  • Provide digital receipts, shipping updates, and membership confirmations.

  • Manage club membership and communications.

  • Organize and promote events, rides, and activities.

  • Respond to inquiries or requests.

  • Improve our website, store, and services.

  • Share newsletters, promotions, or announcements (only with your consent).


3. E-Commerce and Payments

When you purchase merchandise or memberships through our website:

  • Payments are processed through secure, PCI-DSS compliant third-party providers (e.g., Stripe, PayPal, or similar services).

  • We do not store your full credit card number or banking details.

  • We may store transaction details such as the date, amount, and items purchased for record-keeping, accounting, and membership management.

  • Your shipping and billing information is used only to fulfill your order and provide customer support.


4. Sharing of Information

We will not sell, rent, or trade your personal information. We may share your information only in the following cases:

  • With service providers (e.g., payment processors, shipping carriers, email platforms) who assist in running the Club.

  • When required by Canadian law, regulation, or legal process.

  • To protect the rights, safety, or property of the Club and its members.


5. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

  • Track website usage and improve performance.

  • Remember your preferences (e.g., items in your shopping cart).

  • Provide a more personalized shopping experience.

You can control cookie settings in your browser.


6. Data Storage and Security

  • We take reasonable measures to safeguard your personal information against loss, theft, or unauthorized access.

  • Payments are handled exclusively through secure, third-party platforms that comply with industry standards.

  • Data may be stored on servers inside or outside Canada but will be handled in compliance with Canadian privacy laws (PIPEDA).


7. Your Rights

As a user in Canada, you have the right to:

  • Access and request a copy of your personal information.

  • Request correction or updates to your information.

  • Withdraw consent to receive communications at any time.

  • Request deletion of your information, subject to legal or administrative requirements (e.g., tax and accounting obligations).

To exercise your rights, contact us at the details below.


8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties.


9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”


11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Rip’n the North Bike Club
Email: info@ripnthenorth.ca
Mailing Address: 500 7th St. West, Vanderhoof, BC V0J 3A0